Maui Business

UH Maui College Opens First Apple Authorized IT Training Center in Hawaii

April 20, 2011, 7:00 PM HST
* Updated April 21, 1:17 PM
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By Sonia Isotov

Offered through the Office of Continuing Education & Training (OCET) at the University of Hawaii Maui College, the Apple Authorized Training Center is the only facility offering certification training for Apple information technology in the state of Hawai‘i.

“This is a great opportunity for Maui, as this will offer individuals, businesses and educators in the state of Hawai’i the opportunity to receive advanced IT training with Apple products,” said Rick Ortiz, Visitor Industry Training & Economic Development Center Instructor, in a statement today. Ortiz is Apple Certified as a trainer, technical coordinator and service technician, and will teach the first course at the new Center. “I am excited to see this program move forward and expand with more levels of training in the future.” 

UH Maui College’s Apple Authorized Training Center was funded by a grant from the Pacific Center of Advanced Technology Training (PCATT). A not-for-profit consortium of the University of Hawai‘i Community Colleges, PCATT partners with leading technology companies to develop and provide training in advanced technology applications that enhance economic and workforce development programs and initiatives in the State of Hawai’i and the Pacific Rim.

“We are thrilled to have the opportunity to work with PCATT on bringing an Apple IT Training program to the islands,” said Peggy Kelley, computer and technology coordinator for OCET, in the statement. “This center will make it possible for Apple system administrators and support professionals to advance their careers and get needed certifications without leaving the islands.”


The University of Hawai‘i Maui College and OCET are now offering the Mac OS X Support Essentials class in their newly certified Apple Authorized Training Center.


Mac OS X Support Essentials is a three-day, hands-on course that provides in-depth exploration of troubleshooting on Mac OS X.  Designed to give a tour of the scope of functionality of Mac OS X and the best methods for effectively supporting users of Mac OS X systems, the course is a combination of lectures and hands-on case studies.

The first course is designed for help desk specialists, technical coordinators, and service technicians who support Mac users. In particular, technical support personnel in businesses that use Macs for general productivity or creative design, and coordinators or power users who manage networks of computers running Mac OS X will benefit from this course.

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