Maui Business

Four Seasons Maui Introduces “Unforgettable Experiences” Collection

August 2, 2016, 5:00 PM HST
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Four Seasons Resort Maui announced its new Unforgettable Experiences collection. Due to the increasing demand for personalized experiential travel, the collection of Unforgettable Experiences serves as starter ideas for the next guest seeking an out-of-the-box and over-the-top way to experience Maui and beyond.

Each experience was created by the resort’s Guest Experience and Concierge teams, who have been tailor-making experiences for discerning guests for years.

Four Seasons Resort Maui at Wailea. File photo credit: Four Seasons Resort Maui at Wailea.

Four Seasons Resort Maui at Wailea. File photo credit: Four Seasons Resort Maui at Wailea.

“Our staff is comprised of the most seasoned, resourceful hospitality experts in Hawai’i,” said general manager of the luxury resort on Maui, Jean Claude Wietzel.  “At a time when the vast majority of resorts are outsourcing their concierge services to third-party vendors, our in-house concierge team remains dedicated to delivering incredible Maui experiences for our discerning guests.”

A few of the Unforgettable Experiences available for customization so far include:

  • Kona Coffee Helicopter Tour—Kona coffee has earned the respect of coffee aficionados worldwide. Four Seasons Maui invites guests to travel to Maui’s neighbor island via private Paradise Helicopters charter, where they will land on a Big Island coffee estate for an exclusive owner-led farm-to-cup tour and brunch. On the flight back, guests will be able to soar above the active lava flows and sea cliffs.
  • Maui Photo Adventure—Guests will be able to travel deeper alongside professional fine art photographer Daniel Sullivan. Sullivan, who specializes in documenting vanishing cultures, recently published a photo book that immortalizes Maui’s legendary King’s Highway. Guests will find themselves far off the beaten path, as Sullivan shares not only his knowledge of the culture and landscape of Maui, but photography tips along the way.
  • Serenity Pool After Hours—Ranked as one of the “World’s Best Hotel Pools” by Conde Nast Traveler and one of Robb Report’s “Best of the Best” resort swimming pools, the Serenity Pool is now available for guests seeking a truly enchanted evening. The pool becomes a private oasis after nightfall and guests can customize their experience; starting with a personally prepared multi-course dinner by Executive Chef Craig Dryhurst.
  • Whale Watch Photo Excursion (Seasonal: December-May)—Join Four Seasons Resort Maui’s artists in residence, underwater photography duo Dan and John Cesere on a once-and-a-lifetime whale watching excursion. The Cesere Brothers are two of Maui’s leading whale experts, as they are part of the Keiki Kohola humpback whale research team that is dedicated to preserving Maui’s waters. Whether guests want to dive into the tricks of underwater photography or just learn from the brothers aboard, the Maui whale watching photo adventure will be one-of-a-kind. (Tours do not include underwater photography of humpback whales, but focus on Maui’s other plentiful and vibrant marine life.)

“This is just the beginning,” explains Guest Experience Manager Shermaine Rodrigues, who manages the resort’s top-tiered suite guests. “Building personalized Unforgettable Experiences has become part of our day-to-day here—for my team and the Concierge.  It’s gratifying to be able to show off a part of the island or the resort in a way that resonates with each guest individually.”


For more information visit Four Seasons Resort Maui or contact the resort’s on-site concierge team.

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